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Policy TL;DR

Quick summary of how skipping meals, editing meals and refunds work!

Changing Your Meals

Before 10PM (Previous Day)

You can skip & carry your meal forward
Delivery Address can be updated
Meal Preferences can be changed

After 10PM

Meals can't be carried forward
Delivery Address is locked
Meal Preferences are locked

Cancelling Your Subscription

Long Term Subscriptions (2 Weeks & 1 Month)

Message us on WhatsApp to request your refund
Refunds are issued following ourRefund and Cancellation Policy
Refunds are processed by us within 1 business day and are reflected in your bank account in 7-10 business days

Refund Amounts are calculated as follows-

Refund Amount = Total amount paid - (meals delivered x ₹314 per meal*)

For Example:
• Paid: ₹12,500 for 48 meals
• Received: 8 meals
• Charge for delivered: 8 x ₹314 = ₹2,512
Total Refund: ₹12,500 - ₹2,512 = ₹9,988

* Delivered Meals are always charged at ₹299 per meal + 5% GST. Promotional discounts are not refunded.

Trial Subscriptions

Trial plans are non-refundable